Channel Manager

Channel Manager

CRS Technologies has come up with a new product ‘Channel Manager’ that acts as a mediator between a hotel and different travel portals to update availability, upload rates and download reservation without manual intervention.

WebCRS – Channel Manager (CM) is a single integrated platform to maintain and control centrally, the inventory and rates distributed over multiple extranets through a single window system. The hotels can make use of the service, which provides infinite benefit.

Features of Channel Manager

  • Capability to open availability on multiple portals with same inventory
  • Reservations will be downloaded on to TPM from the portals and updated inventory is pushed into the portals automatically, reducing over booking drastically
  • It helps to increase efficiency of the hotels through streamlining of distribution process
  • Gives market access to worldwide third party website and OTAs
  • Live seamless integration with CRS and booking engines
  • Helps to maintain rate parity across all distribution channels
  • Automatic update of inventory on all distribution channels through a single login
  • Helps to view and update current inventory on multiple websites
  • Options provided to setup rates based on weekdays and weekends, minimum length of stay etc
  • Search booking option through reservation, confirmation number for retrieval of reservations details such as check in date, rates and channel used for booking
  • Helps to maintain user login details/activity log and view history of the changes made to user activity reports
  • It helps to view reports of inventory and rates.


  • Channel Manager acts as a channel which helps to get rid of the challenges posed by the manually updating extranets
  • Helps revenue management dynamically into the online channels
  • Helps to increase online business
  • No manual intervention needed for any updates of availability, reducing manpower cost
  • It also helps to escalate direct booking
  • It helps to find out from which portal you are getting major bookings